Open to opportunities

Stuart Sonheim

@stuartsonheim

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Dispatcher with 10+ years coordinating OTR/LTL shipments and keeping teams moving.

United States

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What I'm looking for

I’m looking for a fast-paced logistics role where I can apply my dispatching, load planning, and route optimization skills—building strong broker and driver relationships while improving on-time delivery performance and reducing downtime.

I’m a reliable, detail-oriented Dispatcher with 10+ years coordinating OTR drivers, managing load boards, communicating with brokers, and ensuring on-time deliveries nationwide. I’m known for strong problem-solving, customer relations, and staying calm under pressure.

I dispatched owner-operators and company drivers across the U.S., sourcing loads through DAT and Internet TruckStop and maintaining constant communication to prevent delays. By building strong broker relationships, I gained priority load access and helped drivers maximize profit while reducing downtime.

Beyond dispatching, I led operations as a General Manager, supervising 35 employees, managing warehouse operations and shipment schedules, and maintaining OSHA safety compliance. Now I’m seeking a position where I can leverage my communication, route planning, and logistics expertise in a fast-paced environment.

Experience

Work history, roles, and key accomplishments

Current

Delivery Driver

Current

DoorDash

Jun 2025 - Present (9 months)

Safely delivered food orders while maintaining professional customer service. Followed navigation and traffic laws to ensure timely deliveries.

Customer Service Delivery Operations Navigation Traffic Laws Time Management Data Entry

Dispatcher

Dodik Trucking, Inc

Jan 2022 - Jun 2025 (3 years 5 months)

Dispatched owner-operators and company drivers nationwide, sourced loads using DAT and Internet TruckStop, and coordinated with brokers and drivers to prevent delays. Built strong broker relationships and provided high-level customer service so drivers requested dispatch.

Dispatching Truckstop Broker Relations Driver Support Customer Service Time Management

Uber Driver

Uber Partner Drivers

Mar 2020 - Jan 2022 (1 year 10 months)

Drove Uber Partner routes, providing reliable rides and maintaining customer service while supporting safe, timely trips. Managed day-to-day trip execution through navigation and on-road decision-making.

Customer Service Navigation Time Management Route Planning Problem Solving Phone Communication Data Entry

OTR Night Dispatcher

Ryno Trucking, Inc

Sep 2019 - Feb 2020 (5 months)

Dispatched drivers for OTR routes by tracking locations, managing trip files, and coordinating daily operations to keep deliveries moving. Entered and audited maintenance records and provided phone support to drivers.

OTR Dispatching Dispatch Operations Driver Support Problem Solving Customer Service

Rideshare Driver

Lyft

Apr 2016 - Sep 2019 (3 years 5 months)

Provided rideshare services with a focus on safe travel, customer service, and on-time trip completion. Followed navigation and addressed passenger needs throughout trips.

Customer Service Navigation Time Management Route Planning Problem Solving Phone Communication Data Entry

Rideshare Driver

Uber

Mar 2016 - Apr 2016 (1 month)

Drove Uber rides while delivering consistent customer service and safe, timely trips. Used navigation and on-road decision-making to manage schedules and routes.

Customer Service Navigation Time Management Route Planning Problem Solving Phone Communication Data Entry

LTL Dispatcher

Falcon Express

Oct 2015 - Feb 2016 (4 months)

Managed same-day pickup and delivery dispatch operations, including customer communication and route planning. Resolved dispatch and delivery issues to keep operations running smoothly.

Route Planning Customer Communications Time Management Phone Communication Data Entry

Regional Vendor Manager

Good Choice Preservation

May 2014 - Dec 2014 (7 months)

Coordinated vendor maintenance and work orders for large repairs, ensuring operational updates were communicated effectively. Supported workflow improvements by relaying operational changes to stakeholders.

Work Orders Scheduling Operational Change Customer Service Communication Management Time Management

General Manager

Prime Distribution Services

Jul 2012 - Feb 2014 (1 year 7 months)

Managed warehouse operations and shipment schedules, supervising 35 employees through performance reviews. Improved on-time shipments and operational efficiency while maintaining OSHA safety compliance.

Warehouse operations Ship Schedule Team Leadership Performance Reviews OSHA Compliance Process Improvement Customer Service Data Entry

OTR Dispatcher

Thompson Inc

Jan 2007 - Jul 2012 (5 years 6 months)

Planned OTR routes, assigned loads, and ensured timely deliveries while maintaining driver logs and vehicle maintenance records. Managed compliance requirements and used DAT, Internet TruckStop, and GetLoaded load boards for dispatching.

OTR Dispatching Route Planning Truckstop Customer Service