Melissa Santamaria

As an organized and detail-oriented Administrative Assistant with over six years of experience, I excel in supporting office operations and managing high call volumes. My proficiency in Google Workspace, data entry, scheduling, and document management allows me to maintain accurate records in fast-paced environments. I am known for my excellent phone etiquette and strong communication skills, which enable me to prioritize multiple tasks while ensuring seamless day-to-day operations.

Bilingual in English and Spanish, I bring a collaborative, team-first mindset to my work. In my current role as a Business Marketing Associate at the Dallas World Trade Center, I manage large volumes of incoming and outgoing calls, perform daily data entry, and coordinate internal meetings. My previous experience as an Operations & Communications Coordinator and Technical Support Lead has further honed my administrative and communication skills, allowing me to support both internal and external stakeholders effectively.