Melissa Moreno

Showed up to appointments early and prepared, interpreted for patients in medical and professional spaces, ensured customer gratification, efficiently translated in English and Cape Verdean Creole, and built rapport with clients.

Responsible for taking data on clients, servicing clients to their personalized needs, building rapport with clients and parents, creating personalized activities, and updating notes to ensure student goals are updated per their growth.

Showed up to appointments early and prepared, interpreted for patients in medical and professional spaces, ensured customer gratification, efficiently translated in English and Cape Verdean Creole, and built rapport with clients.

Set up tables for guests, delivered food and drinks, managed reservations and assigned servers, learned the menu and drink menu, and built rapport with customers.

Answered and directed phone calls, scheduled appointments, communicated with residents and family members, created activities, conducted exercise classes, fulfilled residents' needs, and worked as a team to ensure resident happiness.

Managed time effectively, checked the pool before and after each shift for safety hazards, maintained a clean area, checked the water each hour, cleaned the pool when needed, cared for injuries, and performed CPR.

Managed time effectively, used Excel and Word to create schedules and activities, utilized communication skills, taught children, and assisted with feeding and playing.

Currently attending the University of Massachusetts Dartmouth, with ongoing studies since September 2019.

Activities and societies: AP Computer Science; Certified Medical Interpreter

Earned a high school diploma, including coursework in AP Computer Science and certification as a medical interpreter.