Skip to main content
Danielly RosaDR
Open to opportunities

Danielly Rosa

@daniellyrosa

I provide bilingual direct care, client safety, and behavioral support.

United States
Message

What I'm looking for

I'm looking for a direct care or client-support role where I can use bilingual communication, patient safety, documentation, and crisis-support skills to help individuals and families.

At Automated Health Services, I help individuals and families access health care services while providing accurate customer support and Portuguese interpretation.

I've supported high-risk youth at Key Program Inc through overnight safety monitoring, crisis intervention, behavior management, morning routines, medication administration, and compliant client documentation. I also worked one-on-one with neurodivergent children at Centria Autism, implementing individualized behavior plans under BCBA guidance.

My nurse assistant training and resident-care experience support my focus on patient safety, vital signs, confidentiality, and respectful, dependable care. I'm fluent in English and Portuguese and build trust with clients in stressful situations.

Experience

Work history, roles, and key accomplishments

AS
Current

Bilingual Customer Service Associate

Automated Health Services

Sep 2025 - Present (11 months)

Assisted individuals and families in accessing health care services, provided accurate information, and delivered quality customer service. Interpreted Portuguese orally and in writing, conveying cultural nuances to customers.

Education

Degrees, certifications, and relevant coursework

SS

Somerville High School

High School Diploma, General Studies

Completed high school education at Somerville High School.

Tech stack

Software and tools used professionally

Get matched with your dream remote job

Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan