Open to opportunities

Melissa Lensley

@melissalensley

Message

Organized administrative assistant with a focus on client service.

South Africa

Message

What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth.

As an experienced Optical Administrative Assistant, I thrive in fast-paced environments where I can utilize my strong organizational and communication skills. My journey began in the optical and medical fields, where I developed a passion for helping people and ensuring that their needs are met with professionalism and care.

In my current role at Bierman Grobbelaar Optometrist, I manage incoming calls, process invoices, and capture patient data with accuracy. My previous experience as an Administrative Assistant for an Orthotist & Prosthetist allowed me to hone my skills in managing appointments, maintaining financial records, and supporting patients. I take pride in my ability to work collaboratively with teams and provide exceptional customer service.

Experience

Work history, roles, and key accomplishments

Current

Optical Administrative Assistant

Current

Bierman Grobbelaar Optometrist

Jan 2023 - Present (2 years 5 months)

Managed incoming calls and messages, processing invoices accurately and on time. Captured and organized patient data, handled filing and stock restocking, and provided front-line client service with professionalism.

Customer Service Invoicing Microsoft Office

Administrative Assistant

Werner de Beer (Orthotist & Prosthetist)

Dec 2017 - Dec 2021 (4 years)

Answered calls and managed appointments, issuing invoices and maintaining financial records. Captured data and managed medical aid communications, maintained inventory and filing systems, and supported patients with care and professionalism.

Appointment Management Invoicing Data Management Patient Support

Education

Degrees, certifications, and relevant coursework

High School

Matric Certificate, General Studies

Activities and societies: Studied English, Afrikaans, Maths Literacy, Life Orientation, Hospitality Studies, Tourism, Biology, Religious Studies. Gained computer skills in Microsoft Word, Excel, and Email.

Completed secondary education with a focus on various subjects including English, Afrikaans, Maths Literacy, Life Orientation, Hospitality Studies, Tourism, Biology, and Religious Studies. Developed foundational computer skills in Microsoft Word, Excel, and Email (Outlook/Webmail).