Open to opportunities

Melisa Blanc

@melisablanc

Message

I’m a customer service professional focused on online sales, fast-paced support, and detail-driven care.

Austria

Message

What I'm looking for

I’m looking for a customer-support role where I can manage online orders, handle inquiries quickly, and grow while learning new tools and cultures in a friendly, fast-paced team.

I’m a creative, responsible customer service professional who’s always willing to learn and adapt. Based in Vienna, I currently work in Online Customer Service and Client Advising, assisting guests during breakfast service while keeping the breakfast area organized and spotless.

I also support online sales by managing restocking, order processing, and problem-solving in a fast-paced environment, and I handle customer communication via WhatsApp or chat. I bring experience with MICROS and card payment processing, plus earlier internship experience in live events and TV—welcoming and seating guests, resolving issues in real time, and supporting crowd management. I’m detail-oriented, innovative, and I enjoy discovering new cultures through my work.

Experience

Work history, roles, and key accomplishments

Current

Food and Beverage Attendant

Current

A by Adina

Jan 2024 - Present (2 years 6 months)

Assisted guests during breakfast service while handling online customer service and client advising. Supported online sales by managing orders, maintaining cleanliness and organization in the breakfast area, and processing customer communication via WhatsApp/chat.

Customer Service Online Sales Management Order Processing Problem Solving Social Media Management Food and Beverage Guest Service Micros Coffee And Beverage Preparation Cleaning And Organization

E-commerce and social media management

Andrea Distribuidora

Sep 2024 - Sep 2025 (1 year)

Social media management and e commerce at Andrea Distribuidora Haberdashery

Professional Internship

Live Events and TV

Jan 2022 - Jan 2023 (1 year)

Handled customer service during concerts and live TV events by welcoming, guiding, and seating guests and resolving inquiries in real time. Supported crowd management and applied problem-solving skills in dynamic environments.

Customer Service Crowd Management Problem Solving