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Melinda Szekeres

@melindaszekeres

Customer support specialist at Jewelry by Eastern, handling Shopify orders, payments, and returns with clear customer follow-up.

Spain

Message

What I'm looking for

I'm available for customer support roles.

At Jewelry by Eastern, I manage customer emails, product inquiries, Shopify orders, payments, and returns. I resolve order issues and explain next steps clearly.

I also manage RV Explorer Journey on WordPress/Elementor, coordinating content, email marketing, and digital administration.

At CircusTalk, I maintained database records and online listings, communicated with users, and routed inquiries to the appropriate contacts.

At BÁV Zrt., I supported customers through high-value transactions, explained valuations, and processed payments. I also maintained appraisal and inventory records and helped train new colleagues.

Experience

Work history, roles, and key accomplishments

Current

Online Business Owner / Website Developer

Current

Self-Employed

Jan 2022 - Present (4 years 10 months)

Managed customer emails, product inquiries, orders, payments, returns, and supplier coordination for a Shopify store. Maintained accurate records and resolved order issues, and managed a WordPress/Elementor website with content and email marketing.

Shopify WordPress Elementor Email Marketing Customer Support Order Management Supplier Coordination Data Entry

Database Assistant

CircusTalk

Jan 2018 - Jan 2020 (2 years)

Maintained accurate database records and online listings, communicated with users, and routed inquiries to appropriate contacts.

Database Management Data Entry Communication Skills Customer Support

Professional Organizer

CircusTalk

Jan 2017 - Jan 2018 (1 year)

Organized office environments and improved everyday workflows to support efficient operations.

Organization Workflow Improvement Office Administration

Jewelry Appraiser

BÁV Zrt.

Jan 2000 - Jan 2012 (12 years)

Supported customers in high-value transactions, explaining valuations and resolving sensitive questions professionally. Processed payments, maintained appraisal and inventory records, and helped train new colleagues.

Appraisal Customer Support Payment Processing Inventory Management Training