Melinda Shonk

Oversee administrative operations at Capitol City Bail Bonds, managing data entry and communication with court personnel to assist defendants on bail. Responsible for ensuring compliance with all conditions of release and maintaining accurate client records in the Bailbooks system.

Served as Chief of Staff for the Emergency Communications Department, managing operations and budget development. Acted as a liaison during the Director's absence and participated in strategic planning for public safety.

Directed the Emergency Communications Department, overseeing E-911 operations and managing staff. Developed and enforced policies, ensuring compliance with local, state, and federal guidelines while enhancing departmental efficiency.

Managed the Emergency Communications Center, ensuring efficient operations and staff allocation. Engaged with the community through educational programs and oversaw the Summer Internship Program.

Allocated personnel to maintain 911 response times and processed legal subpoenas. Assisted in training new Emergency Communications Operators and maintained relationships with emergency management agencies.

Operated emergency communications systems, responding to calls and dispatching resources. Ensured accurate record-keeping and maintained communication with law enforcement and emergency services.

Handled dispatch operations, responding to emergency calls and coordinating with law enforcement. Ensured timely and accurate communication during critical incidents.

Managed police radio communications, dispatching units and relaying critical information. Maintained high standards of accuracy and efficiency in emergency response.

Completed a Bachelor of Social Science, focusing on various aspects of social behavior and societal structures. Developed skills in communication, critical thinking, and analysis, which are essential for effective management in administrative roles.