Melina Zabala Gomez
@melinazabalagomez
I resolve customer issues across digital channels using HubSpot, Zendesk, and bilingual communication.
ArgentinaWhat I'm looking for
I've managed time-sensitive customer communication and logistics at DoorDash, handling approximately 40+ weekly orders, real-time adjustments, and digital customer updates independently.
I also ran digital customer service for my family dessert business through Instagram, coordinating custom orders, courier dispatches, inventory, and delivery timelines for 15–25 clients weekly. At Johnny Rockets, I handled high-volume payments, customer inquiries, and billing disputes during major events.
I'm a native Spanish speaker with Advanced English (C1), trained in HubSpot Service Hub and Zendesk Agent Path, and ready to bring a calm, customer-first approach to a remote support role.
Experience
Work history, roles, and key accomplishments
Managed end-to-end logistics for time-sensitive customer orders, handling real-time adjustments and queries independently. Maintained self-managed routines under strict time frames, solving delivery friction points on the spot.
Education
Degrees, certifications, and relevant coursework
Colegio José Manuel Estrada
Secondary Diploma, Business Administration
Completed secondary education with a focus on business administration.
Tech stack
Software and tools used professionally
Availability
Location
ArgentinaAuthorized to work in
Salary expectations
Social media
Job categories
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