Maria Victoria Telias

I've managed phone, online, and in-person orders at Fratelli's Pizzeria & Restaurant in New York City, keeping high-volume service accurate while coordinating fulfillment between front-of-house and kitchen teams.

I handle cash and card payments through POS systems, complete end-of-shift reconciliation, and communicate professionally with multilingual customers in English.

At Gyro Corner, I independently managed peak-period phone orders, processed payments, and relayed real-time details to kitchen and packing teams under sustained operational pressure. I now support daily office operations at Oficinas Juridicas & Contables “Alberdi” through file organization and document retrieval.

I'm a native Spanish speaker with C2 English, a completed Bachelor's Degree in English, and four years of independent living and work experience in the United States. I'm seeking a remote customer success, customer support, operations, or administrative coordination role.