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melina vasquez

@melinavasquez

I scale academic technology and operational strategies to turn user data into improved student outcomes.

United States
Message

What I'm looking for

I’m looking to drive tech-enabled transformation at scale by connecting learning science with operational discipline—using data-driven performance metrics to remove bottlenecks, improve user engagement, and deliver measurable student and program outcomes.

I’m a high-impact academic technology executive and operational strategist, blending behavioral psychology with enterprise program execution. I translate complex user and operational data into high-performing academic frameworks—built to optimize student progression, eliminate bottlenecks, and align multi-stakeholder initiatives.

In higher education and healthcare environments, I engineered and scaled technology-enabled workflows, coordinated cross-functional project lifecycles, and produced executive-level dashboards and strategic reports. I also lead communication and operational discipline efforts by applying behavioral learning principles, standardizing documentation, and deploying targeted interventions to improve retention, outcomes, and compliance.

Experience

Work history, roles, and key accomplishments

CS
Current

Permit Technician I

City of Long Beach – Building & Safety

Jan 2025 - Present (1 year 6 months)

Handled high-volume regulatory compliance workflows as an operational link between contractors, citizens, and municipal engineers. Resolved systemic bottlenecks through cross-departmental coordination while adhering to strict code frameworks.

HH
Current

Strategic Communication Specialist

Holding Hands

Jan 2024 - Present (2 years 6 months)

Designed and executed organizational communication frameworks grounded in behavioral psychology to optimize program delivery and user outcomes. Analyzed participant engagement/performance datasets and produced executive reports and stakeholder materials to align leadership partners.

AH

Behavioral Communications Consultant

Amergis Healthcare

Jan 2024 - Jan 2026 (2 years)

Audited and optimized communication workflows across distributed clinical and administrative teams to enforce operational discipline and service consistency. Performed root-cause data analysis on behavioral outcomes and standardized operational documentation and workflows to reduce delivery friction.

FC

Communications Coordinator

Family Health Centers

Jan 2021 - Jan 2022 (1 year)

Managed and analyzed socioeconomic and community datasets to map performance trends and produce actionable regional insights. Led strategic communication workflows across partner networks to align local initiatives with broader institutional mandates.

Education

Degrees, certifications, and relevant coursework

Azusa Pacific University logoAU

Azusa Pacific University

Bachelor of Arts, Psychology

Earned a Bachelor of Arts in Psychology with a focus on behavioral analytics and cognitive principles.

Azusa Pacific University logoAU

Azusa Pacific University

Bachelor of Arts, Spanish Language and Literature

Earned a Bachelor of Arts in Spanish Language and Literature.

Tech stack

Software and tools used professionally

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