melina vasquez
@melinavasquez
I scale academic technology and operational strategies to turn user data into improved student outcomes.
What I'm looking for
I’m a high-impact academic technology executive and operational strategist, blending behavioral psychology with enterprise program execution. I translate complex user and operational data into high-performing academic frameworks—built to optimize student progression, eliminate bottlenecks, and align multi-stakeholder initiatives.
In higher education and healthcare environments, I engineered and scaled technology-enabled workflows, coordinated cross-functional project lifecycles, and produced executive-level dashboards and strategic reports. I also lead communication and operational discipline efforts by applying behavioral learning principles, standardizing documentation, and deploying targeted interventions to improve retention, outcomes, and compliance.
Experience
Work history, roles, and key accomplishments
Permit Technician I
City of Long Beach – Building & Safety
Jan 2025 - Present (1 year 6 months)
Handled high-volume regulatory compliance workflows as an operational link between contractors, citizens, and municipal engineers. Resolved systemic bottlenecks through cross-departmental coordination while adhering to strict code frameworks.
Strategic Communication Specialist
Holding Hands
Jan 2024 - Present (2 years 6 months)
Designed and executed organizational communication frameworks grounded in behavioral psychology to optimize program delivery and user outcomes. Analyzed participant engagement/performance datasets and produced executive reports and stakeholder materials to align leadership partners.
Behavioral Communications Consultant
Amergis Healthcare
Jan 2024 - Jan 2026 (2 years)
Audited and optimized communication workflows across distributed clinical and administrative teams to enforce operational discipline and service consistency. Performed root-cause data analysis on behavioral outcomes and standardized operational documentation and workflows to reduce delivery friction.
Communications Coordinator
Family Health Centers
Jan 2021 - Jan 2022 (1 year)
Managed and analyzed socioeconomic and community datasets to map performance trends and produce actionable regional insights. Led strategic communication workflows across partner networks to align local initiatives with broader institutional mandates.
Senior Project Analyst
Azusa Pacific University
Jan 2017 - Jan 2021 (4 years)
Engineered and scaled enterprise-level educational technology workflows across university operations. Conducted operational and data analysis to remove engagement barriers and produced executive dashboards and strategic insight reports.
Education
Degrees, certifications, and relevant coursework
Azusa Pacific University
Bachelor of Arts, Psychology
Earned a Bachelor of Arts in Psychology with a focus on behavioral analytics and cognitive principles.
Azusa Pacific University
Bachelor of Arts, Spanish Language and Literature
Earned a Bachelor of Arts in Spanish Language and Literature.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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