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Melena Carrassi

@melenacarrassi

I coordinate confidential administrative operations, schedules, records, meetings, and client service across fast-paced organizations.

Canada

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What I'm looking for

I'm looking for an administrative support role where I can coordinate operations, calendars, meetings, records, and client service in a fast-paced, client-centered organization.

At Family Services York Region, I provide confidential administrative support to Directors and the Leadership Team while coordinating calendars, meetings, agendas, minutes, and competing priorities.

I also facilitate Triple P Programs, presentations, and educational workshops for clients, schools, and community organizations. As Social Committee Lead, I coordinate company initiatives and the Year End Celebration.

Previously, I supported executive leadership and coordinated communications, documentation, schedules, and meetings across 28 centres at York Professional Care & Education. I managed office operations, confidential records, supply inventory, and all-staff events.

My experience also includes front-office administration with York Catholic District School Board and product sourcing, fulfillment, vendor communication, and shipment coordination at Innovatex Solutions. I bring more than 10 years of organized, client-centered administrative support.

Experience

Work history, roles, and key accomplishments

Current

Management Assistant / Outreach Worker

Current

Family Services York Region

May 2024 - Present (2 years 4 months)

Provide confidential administrative support to Directors and Leadership Team, coordinate calendars and meetings, and facilitate educational workshops for clients and community organizations.

Administrative Support Calendar Management Meeting Coordination Microsoft Office Microsoft 365 Google Workspace Microsoft Teams Zoom Data Entry Records Management Event Coordination Communication Skills Customer Service Project Coordination

Director of First Impressions

York Professional Care & Education

Jul 2023 - May 2024 (10 months)

Served as primary point of contact for clients and staff, provided confidential administrative support to executive leadership, and coordinated meetings and communications across 28 centres.

Administrative Support Meeting Coordination Schedule Management Documentation Communication Skills Customer Service Inventory Management Office Operations

Supply Secretary & Continuing Education Tutor

York Catholic District School Board

Oct 2022 - Jul 2023 (9 months)

Managed front office operations, responded to inquiries from staff, students, and parents, and maintained confidential student records with professionalism.

Front Office Operations Customer Service Records Management Communication Skills Administrative Support

Business Development Coordinator

Innovatex Solutions

Dec 2021 - Oct 2022 (10 months)

Provided administrative and operational support, managed product sourcing and fulfillment, and coordinated logistics and shipments to ensure timely delivery.

Product Sourcing Logistics Shipment Coordination Vendor Management Order Processing Communication Skills Problem Solving Administrative Support