Pamela Jill Flores
@pamelajillflores
I keep offices, client communications, events, and administrative operations running smoothly.
CanadaWhat I'm looking for
I'm currently supporting all employees at Nexus Investment Management as the primary in-office administrator, serving as the first point of contact for calls and visitors while keeping office operations, meeting spaces, files, and client mailings organized.
I also support marketing activities, client events, webinars, newsletter subscriptions, resource-calendar coordination, and internal social events. I handle day-to-day office services, supplies, deliveries, equipment, and basic troubleshooting for printers, phones, faxes, and simple IT issues.
Previously, at Nacora International Brokers, a Kuehne-Nagel company, I managed corporate records and e-documents, coordinated Zoom, Microsoft Teams, and in-person meetings, maintained employee and licensee records, and supported onboarding and corporate events.
My YMCA experience strengthened my customer service, registration, payment-resolution, reporting, and community-program support skills across phone, online, and in-person channels.
Experience
Work history, roles, and key accomplishments
Office Administrator
Nexus Investment Management
Jul 2023 - Present (3 years 2 months)
Primary in-office administrator supporting all Nexus employees, serving as first point of contact for calls and visitors, and managing office files, supplies, and daily activities. Coordinates office services, bulk mailings, and client meeting resource calendar.
Office Administrator
Nacora International Brokers
Jun 2022 - Jul 2023 (1 year 1 month)
Managed corporate documents, coordinated meetings, supported technical tasks, and assisted with administrative duties for leadership.
Administrative Agent
YMCA of GTA
May 2022 - Jun 2022 (1 month)
Welcomed and assisted participants with language assessment needs, verified eligibility, and provided information on services.
Contact Centre Agent / Administrative Assistant
YMCA of GTA
Dec 2017 - May 2022 (4 years 5 months)
Responded to member inquiries, handled registrations, resolved payment issues, and supported various YMCA programs.
Early Childhood Assistant Teacher
Westpark Learning Centre
Aug 2017 - Nov 2017 (3 months)
Assisted in caring for children, supervised safety, prepared materials, and completed daily logs.
Education
Degrees, certifications, and relevant coursework
George Brown College
Certificate, Medical Terminology
2022 - 2022
Certificate in Medical Terminology from George Brown College, completed in 2022.
OnTesol by Coventry House
Diploma, Teaching English to Speakers of Other Languages
2021 - 2022
Diploma in Teaching English to Speakers of Other Languages from OnTesol by Coventry House, completed in 2022.
OnTesol
Diploma, Teaching English to Speakers of Other Languages
2021 - 2022
Diploma in Teaching English to Speakers of Other Languages from OnTesol by Coventry House, completed in 2022.
St. Paul University Manila
Bachelor of Arts, Communication Arts
1998 - 2002
Bachelor of Arts in Communication Arts from St. Paul University Manila, completed in 2002.
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Job categories
Skills
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