Destiney Porter

Managed front-desk operations for outpatient rehab, including patient check-in/out, insurance verification, appointment scheduling and referral coordination, improving patient flow and administrative accuracy.

Created customer accounts, operated PLS system, renewed accounts and performed reconciliations while handling incoming calls to support daily office operations.

Managed franchise account setups and statuses using Paradox/Smartsheets and Salesforce, automated candidate communications and coordinated interview scheduling across multiple brands.

Logged and processed oil sample data, coordinated results distribution to clients and maintained accurate laboratory records to support testing workflows.

Reviewed and processed documents for sensitive information, supporting legal and medical clients by flagging pertinent content and ensuring confidentiality.

Entered scheduling and delivery data into spreadsheets, coordinated driver communications and maintained records for pipe work and logistics operations.

Processed payroll and benefits administration using QuickBooks, verified taxes and 401(k) contributions, and maintained HR records through filing and timesheet correction.

Conducted machine and pallet inspections, processed end-of-day Excel reports and recorded inventory counts to ensure product quality and accurate shipping counts.

Made outbound and inbound calls to verify insurance information and offered supplemental benefit products to businesses, maintaining client records and sales documentation.

Completed an Associate program in Medical Administrative Assistant at Everest in 2015 focused on medical office procedures and administrative support.

Received a High School Diploma in General Studies, covering a broad secondary education curriculum.