At Hypnohealth, I delivered customer support through Freshdesk, email, and messaging platforms. I handled subscriptions, refunds, cancellations, billing inquiries, and account updates.
At Robin Sharma Nation, I supported customers using Zendesk and Richpanel for coaching programs and digital products. I documented customer interactions and helped resolve billing and account concerns.
As an Amazon PPC Assistant, I researched keywords with Helium10 and assisted with product listing optimization and campaign improvements.
At Chairish, I researched product details and prepared marketplace listings, while in lead generation and data collection work I verified and organized lead databases using Google Sheets and Microsoft Excel.
