Melanie Paz
@melaniepaz
I deliver customer support, technical training, and high-volume service across education, retail, and vendor operations.
United StatesWhat I'm looking for
At Hazel Health, I support school staff and customers through technical support, training, relationship-building, and in-person school events while managing high call volumes against performance metrics.
Previously, I maintained product pricing and processed B2B invoices for 7-Eleven while working with 500+ vendors and correcting internal code bugs. My customer-service foundation also includes nearly four years at Starbucks, where I trained new partners, supported store operations, handled cash, and anticipated customer needs.
Experience
Work history, roles, and key accomplishments
School/Customer Support Specialist
Hazel Health
Nov 2023 - Present (2 years 10 months)
Fostered relationships with school staff, shareholders, and customers. Provided technical support and training to school staff and customers, represented Hazel at in-person school events, and managed high call volume while adhering to performance metrics.
Education
Degrees, certifications, and relevant coursework
Arizona State University
Bachelor of Science, Digital Marketing
Pursued a Bachelor of Science in Digital Marketing, graduating in Spring 2023.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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