Melanie Dowell
@melaniedowell
I’m an HR professional specializing in benefits administration, HR operations, and HRIS-driven accuracy.
What I'm looking for
I bring hands-on HR experience across benefits administration, HR operations, onboarding, payroll support, employee inquiries, and employee relations. In my current HR Coordinator role (Benefits Administration), I support enrollments, qualifying life event changes, documentation review, and help resolve time-sensitive questions in fast-paced, remote environments.
Previously, I coordinated leave of absence and benefits-related documentation, supported open enrollment and QLE processes, and maintained employee records to ensure compliance with company policies. Earlier, I served as a Human Resources Generalist & Payroll Administrator, onboarding new hires, running and maintaining multiple Excel reports, and processing payroll for 500+ employees in ADP.
I’m known for handling confidential information, auditing HR and benefits data to identify discrepancies, and ensuring systems and records stay accurate. From I-9s and E-Verify to background checks, unemployment claim support, and terminations in ADP, I work with care, urgency, and a strong focus on data integrity and a positive employee experience.
Experience
Work history, roles, and key accomplishments
Supported employee benefits administration, including enrollments and Qualifying Life Event (QLE) updates, while handling employee inquiries and documentation reviews. Coordinated leave of absence and benefits-related paperwork to help ensure accurate processing.
Managed HR transactions including manager changes, promotions, new hires, and terminations, and conducted pre-start I-9 verification to improve onboarding experience. Monitored the help desk to resolve VOE and unemployment form requests and supported open enrollment and QLE processes.
HR Generalist & Payroll Admin
Wilhoit Properties
Jul 2022 - Jul 2023 (1 year)
Handled HR operations and payroll processing for 500+ employees in ADP, including payroll runs, terminations, and employment verifications. Supported onboarding through ADP setup and I-9/E-Verify workflow, and performed recruiting activities plus background checks and reference verification.
Education
Degrees, certifications, and relevant coursework
Western Governors University
Bachelor's in Human Resources, Human Resources
Completed a Bachelor's in Human Resource at Western Governors University and graduated in August 2022.
Ozarks Technical Community College
Associate of Arts in Business, Business
Completed an Associate of Arts in Business at Ozarks Technical Community College and graduated in May 2018.
Availability
Location
Authorized to work in
Job categories
Skills
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