Meiyen loralee Durban

I have spent the last 10 years in the BPO industry, honing my skills and developing a strong foundation in customer service and technical support. My journey has equipped me with the ability to adapt to various challenges, multitask effectively, and maintain a detail-oriented approach in all my interactions. I pride myself on being a skilled communicator and attentive listener, always striving to resolve issues efficiently and ensure customer satisfaction.

In my most recent role as an Intake Specialist at Keller Postman Law Firm, I conducted thorough assessments and consultations with potential clients, ensuring they were well-informed and prepared for the legal process. Prior to that, I worked as an Airline Reservation Specialist with United Airlines and Delta, where I assisted customers with their flight reservations and provided information on travel regulations. My experience as a Technical Support Representative at Verizon Fios further solidified my ability to troubleshoot and resolve technical issues, enhancing overall customer satisfaction.