At Amazon Development Center India, I helped establish the German customer service team for Amazon.de, using the Rosetta data translation tool to support multilingual operations. I reviewed translated communications, helped develop Standard Operating Procedures, and shared performance metrics with stakeholders in Germany.
As a Recruiter - CS at Amazon Development Center India, I managed end-to-end recruitment for Customer Service teams across domestic and international processes, achieving team growth accuracy of 130%. I also facilitated Letters of Intent, coordinated background checks, and led pre-hire orientation sessions.
At The Royal Brand, I managed end-to-end order processing, searched for and evaluated suppliers, and negotiated terms to meet client needs. At Resmed Technology India Pvt. Ltd, I scheduled interviews and onboarded selected candidates across multiple OUs through Workday.
