Megha tyagi

I am a dynamic and results-driven professional with over 6 years of experience in operations, program management, and learner engagement. My expertise lies in cohort management, student success, and community building, consistently achieving high NPS and CSAT scores. I am adept at mentoring, event management, and stakeholder collaboration, ensuring seamless operational delivery and an exceptional learner experience.

In my recent role as Operations Manager at Masters' Union Business School, I managed the Executive MBA cohort, focusing on customer experience and mentorship. I successfully strategized and executed engagement plans, organized mentorship sessions with industry leaders, and collaborated with academic teams to enhance program delivery. My previous experiences at Interview Kickstart and UpGrad further honed my skills in managing cohorts and providing exceptional support to learners, leading to consistently high satisfaction ratings.