megha raikwar
@megharaikwar
Operations analyst specializing in process optimization, compliance, and client-focused delivery.
What I'm looking for
I am an operations professional with experience streamlining processes, driving compliance, and supporting high-touch client portfolios across insurance and mortgage industries. I consistently deliver measurable efficiency gains and high client satisfaction while mentoring junior team members.
At Arya Insurance Brokerage (BAYZAT) I led compliance efforts, optimized workflows to reduce manual effort by 25%, and managed end-to-end support for over 90% of Tier 1 clients. Previously, I coordinated end-to-end operations for sales agents at Better.com and contributed to a Cash Offer Project that reduced downtime by 30%.
I bring strong cross-functional collaboration skills, hands-on experience with tools like Salesforce, Jira, Front, Confluence and Monday, and a proven record of promotions and client praise. I seek roles where I can improve operational systems, coach teams, and drive measurable business outcomes.
Experience
Work history, roles, and key accomplishments
Associate Operations Analyst
Arya Insurance Brokerage Co. LLC (Bayzat)
Jul 2024 - Present (1 year 3 months)
Lead compliance processes and coordinated cross-functional teams to align operational strategies with business objectives, supporting 90%+ of Tier 1 clients and reducing manual effort by 25% through workflow optimizations and automation.
Operations Analyst
Arya Insurance Brokerage Co. LLC (Bayzat)
Aug 2022 - Jul 2024 (1 year 11 months)
Acted as liaison between clients and insurance partners to streamline operations and improve onboarding, providing end-to-end support for 25+ sales agents and driving compliance using Confluence, Front, and Salesforce.
Coordinated end-to-end operations between B2B and B2C entities, supported 20+ agents in the Arizona market, managed ~15 closings/month, and led a Cash Offer process re-engineering project that cut downtime by 30%.
Financial Analyst Intern
Marathon Advisory Services Pvt. Ltd
May 2020 - Jul 2020 (2 months)
Managed demo DMAT accounts in Forex trading, achieving a 10% return on a simulated account and applying learnings to real DMAT account trading with profitable results.
Education
Degrees, certifications, and relevant coursework
Jamia Millia Islamia
Master of Business Administration, Finance and International Business
2019 - 2021
Grade: 8.78 CGPA
Activities and societies: Joint Secretary of Subject Association at Centre for Management Studies
Completed an MBA with specialization in Finance and International Business and served as Joint Secretary of the Subject Association at the Centre for Management Studies.
University of Delhi
Certificate, French Language
2018 - 2019
Grade: A1
Completed a Certificate in French Language at A1 level.
University of Delhi
Bachelor of Science (Honors), Mathematics
2015 - 2018
Grade: 6.9 CGPA
Activities and societies: Coordinator of Fractal Fest, Department of Mathematics
Completed a B.Sc. (Honors) in Mathematics and coordinated Fractal Fest at the Department of Mathematics.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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