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Meghan Mondrick

@meghanmondrick

I coordinate care, records, insurance processes, and high-volume customer communications.

United States
Message

What I'm looking for

I'm looking for an office, care coordination, admissions, insurance, or customer service role where I can use meticulous record keeping, organization, communication, and experience coordinating services.

I'm currently coordinating care at LIFEPlan CCO NY after supporting customers in a high-volume ACNB Bank call center, where I handled 50–100 calls daily and surpassed training goals and timelines.

At Innovo Detox, I maintained impeccable documentation, coordinated care, managed insurance-related admissions processes, and helped patients apply for FMLA and short-term disability. My background also includes mental health work, adult probation and DUI supervision, universal banking, and customer service; I bring meticulous record keeping, organization, and a practical ability to work under pressure.

Experience

Work history, roles, and key accomplishments

LN
Current

Care Manager

LIFEPlan CCO NY

Dec 2024 - Present (1 year 9 months)

Responsible for coordinating care within the establishment and with other entities, handling insurance-related processes, and maintaining documentation.

Education

Degrees, certifications, and relevant coursework

Cazenovia College logoCC

Cazenovia College

Bachelor of Science, Criminal Justice and Homeland Security

Bachelor of Science in Criminal Justice and Homeland Security from Cazenovia College.

Tech stack

Software and tools used professionally

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