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Megha Dharmavaram

@meghadharmavaram

I’m a DevOps and enterprise collaboration administrator specializing in Jira, Confluence, and Planview.

India
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What I'm looking for

I’m looking for a role where I can own Jira/Confluence/Planview operations, partner with stakeholders in Agile teams, improve adoption through automation and training, and drive continuous process improvements and operational excellence.

I’m a Software Engineer with 6.8+ years of experience spanning DevOps and enterprise collaboration platform administration. I specialize in Jira, Confluence, and Planview, and I focus on turning business requirements into actionable solutions in Agile environments.

In my roles, I served as the primary point of contact for business stakeholders, managing requests, resolving operational issues, and coordinating cross-functional delivery with engineering teams, Scrum Masters, and project managers. I monitor adoption and usage metrics across platforms, identify improvement opportunities, and support continuous process enhancements through workflow recommendations, onboarding, and training.

I also bring a strong operations mindset—maintaining documentation and knowledge bases, automating workflows and standardized configurations, and keeping implementations on track by tracking dependencies and removing blockers. Alongside platform administration, I’ve built CI/CD pipelines and automated infrastructure provisioning using tools like Jenkins, GitHub Actions, Terraform, and CloudFormation.

Experience

Work history, roles, and key accomplishments

CA

Atlassian Administrator

Commonwealth Bank of Australia

Jan 2023 - Sep 2025 (2 years 8 months)

Served as the primary point of contact for business users supporting Jira, Confluence, and Planview, managing requests, resolving operational issues, and coordinating platform enhancements. Administered Jira projects/workflows/automation and acted as the sole Planview Administrator while monitoring adoption and usage metrics and delivering user onboarding and training.

NL

DevOps Engineer

N.V. Data Systems Pvt. Ltd.

Jan 2019 - Dec 2022 (3 years 11 months)

Built and maintained CI/CD pipelines using Jenkins and GitHub Actions, and automated AWS infrastructure provisioning with Terraform, CloudFormation, and Python scripts. Implemented Docker-based deployments, improved operational efficiency with DevOps automation runbooks, and supported monitoring, troubleshooting, and security best practices for releases.

Education

Degrees, certifications, and relevant coursework

RT

Rajiv Gandhi Institute of Knowledge Technologies

Bachelor of Technology, Computer Science & Engineering

2014 - 2018

Bachelor of Technology in Computer Science & Engineering completed from 2014 to 2018.

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