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Megan Hennessey

@meganhennessey

Head Chef and Operations Manager delivering high-volume, quality-led hospitality.

United Kingdom
Message

What I'm looking for

I’m looking to lead kitchen and front-of-house operations, strengthen brand standards, and deliver guest-centric service—backed by disciplined cost control, food-safety compliance, and high-performing teams.

I’m an experienced Head Chef and Operations Manager with 10+ years leading high-performing kitchen and front-of-house teams in fast-paced, quality-driven venues. I bring operational discipline, precision, and a guest-centric approach to every service.

At The Fountain Inn, I’ve been instrumental in growing the venue into one of the busiest and best-respected spots in the Southwest, supported by consistently high booking demand. I drive production planning, margin-focused menu creation, standardised recipes, and supplier ownership to keep quality exceptional.

I’m known for strong food safety and compliance, including HACCP and COSHH, allergen controls, EHO audits, and maintaining a 5-hygiene rating. I also protect service flow by aligning kitchen and front-of-house pace, while handling guest feedback and complaint resolution promptly.

Alongside core kitchen leadership, I’ve owned day-to-day operations across FOH and kitchen teams—managing rotas, cellar and station maintenance, ordering and stock, wastage control, and invoicing on Xero. Recently, I’m expanding into high-end private catering and commercial kitchen consultancy, taking projects from concept to execution.

Experience

Work history, roles, and key accomplishments

PS
Current

Private Catering Chef

Private Catering Services

Jan 2025 - Present (1 year 5 months)

Delivered high-end, specialist private catering for events by collaborating with clients from initial concept through final execution. Provided consultancy for commercial kitchen installations, covering workflow, equipment, and compliance requirements.

TI
Current

Operations Manager

The Fountain Inn

Jan 2021 - Present (5 years 5 months)

Managed day-to-day operations across FOH and kitchen teams to uphold brand standards, service quality, and customer experience. Oversaw rotas, cellar/coffee station maintenance, ordering and stock usage with wastage control, and handled Xero invoicing and guest feedback, including complaint resolution.

TI
Current

Head Chef

The Fountain Inn

Jan 2013 - Present (13 years 5 months)

Led the kitchen team through high-volume periods while maintaining speed and quality, including planning service for large tables and functions of up to 50 guests per booking. Developed seasonal menus with margin focus and standardized recipes, and strengthened food safety practices including HACCP/COSHH and allergen controls.

Education

Degrees, certifications, and relevant coursework

TS

The Blue School

City & Guilds NVQ Hospitality and Catering (Level 3), Hospitality and Catering

Completed a City & Guilds NVQ Hospitality and Catering at Level 3. This qualification covers hospitality and catering training aligned to professional food service standards.

FF

FSA Food

Food Safety Level 2 & Food Allergy Training Certificate, Food Safety and Allergen Management

Completed Food Safety Level 2 training. Also obtained an FSA Food Allergy Training Certificate covering allergen management basics.

Tech stack

Software and tools used professionally

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