Daniel Beattie
@danielbeattie
Operations leader driving customer-centric growth through scalable SOPs and data-driven performance.
What I'm looking for
I am an operations management professional with over five years' experience leading high-volume hospitality units, overseeing the full commercial lifecycle and delivering consistent year-on-year sales growth through rigorous operational planning, P&L ownership, and data-driven reporting. I design and implement scalable SOPs for compliance, vendor relations, and workflow efficiency while keeping the customer experience central to every decision.
I have led teams of 20+ through complex scheduling, full-cycle recruitment, and performance management, achieving high customer satisfaction (4.6/5 from 550+ reviews) and 100% compliance on site audits. My background includes venue-level financial strategy, supplier negotiation, event and ticket sales strategy, and hands-on management across independent pubs and corporate-embedded food & beverage units.
Experience
Work history, roles, and key accomplishments
General Manager
Homegrown Pubs and Bars Ltd.
Nov 2021 - Jan 2026 (4 years 2 months)
Managed two independent venues, owning P&L, budgeting and operations to deliver consistent like-for-like sales growth and maintain 92% customer satisfaction across 550+ reviews.
Assistant Manager
Mitchells & Butlers
Mar 2019 - Nov 2021 (2 years 8 months)
Led large-site operations including cash reconciliation, safety compliance and supervising shifts of up to 20 staff; drove post-COVID reopening to achieve like-for-like sales growth.
Bar Manager
BaxterStorey
Sep 2019 - Aug 2020 (11 months)
Managed a corporate-embedded F&B unit at WeWork Southbank, implementing SOPs, controlling stock and payroll, and coordinating large-scale events to improve GP margins.
Deputy Manager
Sports Bar and Grill
Jan 2018 - Mar 2019 (1 year 2 months)
Managed high-volume event logistics and daily operations, overseeing stock control, recruitment and payroll while acting as designated 'Sports Champion' during major live events.
Assistant Manager
The Dovetail
Jan 2015 - Jan 2018 (3 years)
Supported GM in specialist venue operations, leading recruitment, team training and kitchen support to maintain service standards and product knowledge.
Education
Degrees, certifications, and relevant coursework
Queen Mary, University of London
Bachelor of Arts, English Literature
BA (Hons) in English Literature from Queen Mary, University of London focusing on literary analysis and communication skills.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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