Megan Brooks

MB

Looking for a job

Megan Brooks

@meganbrooks

I resolve customer billing issues, support safe operations, and deliver reliable service in fast-paced environments.

What I'm looking for

I'm looking for a new opportunity where I can quickly prove my value through reliable customer support, problem-solving, communication, safety awareness, and efficient day-to-day operations.

I'm currently supporting patient billing needs at PRS Data Solutions, where I take inbound calls, apply payments, identify insurance issues, and document account information while following HIPAA requirements.

Previously, I conducted pest inspections and safely applied treatments at White Knight Pest Control, explaining findings and prevention measures directly to customers.

My background also includes security patrols and incident reporting with Allied Universal, equipment operation and quality checks at JKC Manufacturing, and customer-facing checkout and returns support at Walmart.

I bring practical communication, conflict resolution, recordkeeping, situational awareness, and a reliable approach to keeping customers and operations moving smoothly.

Experience

Work history, roles, and key accomplishments

PS

Current

Service Agent

Current

PRS Data Solutions

Apr 2026 - Present (5 months)

Handled inbound calls, applied payments, identified insurance issues, and resolved customer problems. Skilled in communication, customer service, and patient billing support.

Customer Service Communication Skills Problem Solving Record keeping Documentation HIPAA compliance Athena

WC

Pest Control Technician

White Knight Pest Control

Jul 2025 - Mar 2026 (8 months)

Conducted inspections, identified pest issues, and applied treatments safely. Communicated findings and prevention measures to customers.

Pest Inspection Treatment Application Client Communication Record keeping Chemical Safety

AS

Flex Security Officer

Allied Universal Security Services

Jan 2025 - Jul 2025 (6 months)

Performed patrols and surveillance to maintain safety and compliance. Responded to incidents, documented reports, and communicated professionally.

Patrol Surveillance Incident Response Report Writing Professional communication

JM

Manufacturing Technician

JKC Manufacturing

May 2023 - Jan 2025 (1 year 8 months)

Operated equipment, maintained clean work areas, and performed quality checks. Followed safety protocols and supported efficient workflow.

Equipment Operation Quality Control Safety Procedures Workflow Optimization

WA

Cashier/Front End Associate

Oct 2021 - May 2023 (1 year 7 months)

Provided customer service at checkout, handled returns, and resolved issues. Managed cash accurately and supported front-end operations.

Customer Service Cash Handling Returns Processing problem resolution Stocking Cleaning

Education

Degrees, certifications, and relevant coursework

IC

IntelliTec College

Cosmetologist License, Cosmetology

2021 - 2022

Completed 15 months on the clinic floor, gaining hands-on experience with clients and salon services.

PS

Pueblo West High School

High School Diploma, General Studies

Earned a high school diploma from Pueblo West High School in 2020.

Tech stack

Software and tools used professionally

Patrol

Availability

Looking for a job

Location

United States

Authorized to work in

Salary expectations

60k+ USD

Job categories

Customer Service Service Agent Pest Control Technician Security Officer Manufacturing Technician Cashier Cosmetologist

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