medjoubi djallel
@medjoubidjallel
I handle bilingual customer inquiries, bookings, and service issues across travel, logistics, and retail.
United StatesWhat I'm looking for
I'm currently supporting travelers at Ikbal Travel, serving as the first point of contact for Arabic- and English-speaking clients from inquiry through confirmed booking.
I coordinate flights, accommodation, and multi-stop itineraries through online booking systems, resolving schedule conflicts and change requests under deadlines. My six-plus years of customer-facing experience also includes independent driving for Uber, where I maintained high passenger ratings through timely, professional service.
I've managed inventory and stock replenishment for Walmart and Kroger, worked on-site with changing client requirements as a professional mover, and met delivery windows and compliance requirements as a long-haul truck driver.
Experience
Work history, roles, and key accomplishments
Travel Agent Assistant
Ikbal Travel
Aug 2024 - Present (2 years 1 month)
Serve as first point of contact for client inquiries in Arabic and English, managing each request from first contact through confirmed booking. Coordinate flights, accommodation, and multi-stop itineraries using online booking systems, resolving schedule conflicts and change requests under deadline.
Education
Degrees, certifications, and relevant coursework
Bouragba Al-aifa Ikbal
High School Diploma, General Studies
Completed high school education at Bouragba Al-aifa Ikbal in 2015.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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