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Alhassan Alzubaidy

@alhassanalzubaidy

Customer Support professional delivering high-quality inbound care and technical guidance in fast-paced service environments.

United States
Message

What I'm looking for

I’m looking for a customer-focused role where I can handle high-volume inbound requests, apply active listening to resolve issues quickly, and use technical support skills to guide users—while maintaining strong schedule adherence and consistent service quality.

I’m a dedicated Customer Support professional with over 1 year of experience delivering high-quality Customer Care and Inbound Support in high-volume environments. In my work handling on-demand service requests, I consistently maintained strict Schedule Adherence and ensured on-time service delivery while keeping service quality strong across hundreds of customer interactions.

I’m especially effective at resolving issues through Active Listening, navigating complex digital interfaces, and providing real-time technical guidance—whether it’s route optimization, mobile application navigation, or helping users through GPS and logistics tools. I bring strong professionalism, brand alignment, and the ability to stay calm and responsive in fast-paced operational settings.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

HA

Horizon Science Academy

High School Diploma, High School

2003 - 2006

Grade: B average

Activities and societies: National Honor Society (2005, 2006).

Completed a High School Diploma at Horizon Science Academy from 2003 to 2006, finishing with a B average.

Tech stack

Software and tools used professionally

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