At Ethiotelecom, I respond to customer inquiries, provide product and service information, and handle customer complaints.
I maintain accurate records of customer interactions and transactions in my current customer support role.
At Andrea Shoe Manufacturing, I managed store inventory, coordinated store staff, and supported smooth daily operations and customer satisfaction.
At FEWSNET, I collected and transmitted market data and assisted with market analysis. I also hold degrees in Marketing Management and Civil Engineering from Dire Dawa University.

