Skip to main content
MM
Looking for a job

medhanit mesfin

@medhanitmesfin

Customer Support Advisor at Ethiotelecom, resolving customer complaints and providing product and service information.

Ethiopia
Message

At Ethiotelecom, I respond to customer inquiries, provide product and service information, and handle customer complaints.

I maintain accurate records of customer interactions and transactions in my current customer support role.

At Andrea Shoe Manufacturing, I managed store inventory, coordinated store staff, and supported smooth daily operations and customer satisfaction.

At FEWSNET, I collected and transmitted market data and assisted with market analysis. I also hold degrees in Marketing Management and Civil Engineering from Dire Dawa University.

Experience

Work history, roles, and key accomplishments

ET
Current

Customer Support / Customer Relations & Information Advisor

Ethiotelecom

Jun 2021 - Present (5 years 5 months)

Respond to customer inquiries and provide detailed product/service information. Handle and resolve customer complaints effectively and maintain accurate records of customer interactions and transactions.

Education

Degrees, certifications, and relevant coursework

Dire Dawa University logoDU

Dire Dawa University

Bachelor of Arts, Marketing Management

2017 - 2019

Pursued a BA in Marketing Management, focusing on marketing principles and management strategies.

Dire Dawa University logoDU

Dire Dawa University

Bachelor of Science, Civil Engineering

2014 - 2019

Earned a BSc in Civil Engineering, covering structural and construction engineering fundamentals.

Tech stack

Software and tools used professionally

Interested in hiring medhanit?

You can contact medhanit and 90k+ other talented remote workers on Himalayas.

Message medhanit

People also viewed

View all talent

Get matched with your dream remote job

Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan