Meagan Angelucci

Client-focused Implementation Manager with expertise in delivering group benefits solutions. Skilled in project management and relationship building, I collaborate with stakeholders to ensure seamless implementations and enhance the client experience.

Managed adjudication and client relationships for group disability, life, and health claims. Provided technical expertise and market information while identifying process improvements to enhance claims processing efficiency.

Proactively managed assigned disability claims by evaluating medical information and implementing return-to-work programs. Ensured adherence to service level agreements and communicated effectively with all stakeholders.

Processed disability payments for claimants and communicated with government bodies regarding applications. Responsible for sending decision letters and addressing inquiries from claimants.

Engaged clients in banking needs, provided advice, and identified sales opportunities. Focused on client education and leveraging technology to enhance the client experience.

Provided customized programs to members and assessed their needs. Managed employee performance and ensured excellent customer service while retaining and engaging members.

Pursuing a Bachelor of Science in Business Administration with a focus on Human Resource Management, emphasizing strategic planning and operational excellence.

Earned a Certificate as a PMI-Certified Associate Project Manager, enhancing project management skills and methodologies.

Completed a Certificate in Disability Management Practitioner, focusing on effective management of disability claims and workplace health solutions.

Completed a Diploma of College Studies (DEC) in Business/Commerce, providing a solid foundation in business principles and practices.