Md Siddiq
@mdsiddiq
Technical Lead at Vigyanlabs Innovation who improved uptime to 99.9% and cut incident response time by 40%.
IndiaWhat I'm looking for
At Vigyanlabs Innovation Pvt Ltd, I lead IT support and service delivery, including cloud migration, application deployment, and product optimization. Through automation and root-cause analysis, I reduced incident response time by 40% and achieved 99.9% system uptime.
I manage client accounts including ICICI Lombard and HDFC Bank, and guided a team of 8+ engineers. I also designed multi-node MongoDB, Cassandra, and MariaDB clusters to support data availability.
Experience
Work history, roles, and key accomplishments
Technical Lead IT Support & Service Delivery
Vigyanlabs Innovation Pvt Ltd
Dec 2017 - Present (8 years 10 months)
Led a team of 8+ engineers, managed end-to-end deployments, and drove cloud migration and automation initiatives. Achieved 99.9% uptime, reduced incident response time by 40%, and increased customer retention by 20%.
Desktop Support Engineer
GE Techno Logies Pvt Limited
Aug 2016 - Aug 2017 (1 year)
Provided L1 LAN support, administered Linux systems, and managed system configuration and asset tracking. Utilized Docker, Kubernetes, and clustering to enhance system scalability and reliability.
Education
Degrees, certifications, and relevant coursework
Ghousia College of Engineering
Bachelor of Engineering, Electronics & Communication Engineering
2012 - 2016
Bachelor of Engineering in Electronics & Communication Engineering from Ghousia College of Engineering, Bengaluru, India (2012-2016).
MMU Pre University PUC College
Pre-University Course (PUC), Science
2011 - 2012
Pre-University Course (PUC) in Science from MMU Pre University PUC College, Bengaluru, India (2011-2012).
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
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