Md Ovi
@mdovi
Sales specialist driving client growth through strategic communication and e-commerce.
What I'm looking for
I am a business graduate and sales specialist with hands-on experience in digital product and service sales, client communication, and e-commerce operations. I have worked with international clients through a Fiverr-based software agency and run my own online stores, focusing on conversion and customer satisfaction.
In past roles I led small teams, managed project execution, and coordinated cross-time-zone client communications to maintain long-term relationships and consistent business growth. I improved conversion rates through active listening and client-centered strategies, and helped ensure timely project updates and professional correspondence.
I bring practical skills in social media marketing, research and testing, basic IT, and order fulfillment, alongside strong communication and instructional abilities. I am motivated by building meaningful client relationships and driving measurable results through strategic execution.
Experience
Work history, roles, and key accomplishments
Foreign Client Communication Specialist
Sparktech Agency
Jul 2025 - Present (5 months)
Manage communication with international clients across multiple time zones, coordinating project updates and improving client satisfaction to drive recurring business.
E-commerce Business Owner
Self Employed
Nov 2023 - Present (2 years 1 month)
Operated online stores handling store setup, order fulfillment, customer support, and product research to improve customer satisfaction and sales.
Team Leader (ASM)
Future IT Institute
Apr 2023 - Nov 2023 (7 months)
Led small teams on multiple projects, assigning roles, managing deadlines, and motivating members to achieve project goals and deliverables.
Sales Executive
Future IT Institute
Feb 2021 - Apr 2023 (2 years 2 months)
Generated sales for digital products and services, improving conversion rates through client-centered strategies and closing deals to support business growth.
Education
Degrees, certifications, and relevant coursework
Govt. Bangabandhu College
Higher Secondary Certificate (HSC), Higher Secondary Certificate
2021 - 2023
Completed Higher Secondary Certificate (HSC) at Govt. Bangabandhu College, focusing on preparatory coursework for tertiary education.
M.D.C. Model Institute
Secondary School Certificate (SSC), Secondary School Certificate
2019 - 2020
Completed Secondary School Certificate (SSC) at M.D.C. Model Institute with foundational secondary education.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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