MC Botha

Developed and executed detailed test cases and plans, improving coverage and defect identification. Conducted comprehensive manual testing across multiple systems, ensuring alignment with project requirements. Collaborated with cross-functional teams in an Agile environment to maintain quality assurance standards.

Managed complex escalations and provided critical assistance during outages. Collaborated with Product and Dev teams to identify and document software defects, contributing to efficient bug resolution and product stability.

Acted as a liaison between customers and development teams, documenting and prioritizing software bugs. Assisted in pre-release testing to validate new features and functionality, reducing post-launch errors.

Overhauled production processes, optimizing efficiency and quality. Trained and mentored a team of volunteers, fostering a collaborative and innovative environment.

Troubleshot network issues and implemented solutions to minimize downtime. Demonstrated Webserver solutions like HAproxy and Nginx to prospective clientele.

Implemented FTTH services to deliver high-quality connectivity. Conducted rigorous quality checks on contractor work, including OTDR testing and re-splicing.

Provided support for hardware technologies offered by the telecoms provider. Troubleshot clients' hardware, software, and network issues.

Technical and safety oversight for work done on a London Underground. Ensured that all relevant safety procedures are followed while working on site.

Completed a course on the basics of Python syntax and semantics, learning to use variables to store, retrieve, and calculate information, as well as utilizing core programming tools such as functions and loops.

Grade: Cum Laude

Earned a Diploma in Sound Engineering, achieving a Cum Laude pass. The program focused on various aspects of sound production and engineering.

Grade: Distinction

Completed Grade 12 with a focus on a comprehensive high school curriculum, achieving a pass with distinction.