Zamantuli Xulu

Led requirement analysis, test planning, and execution for web and mobile applications, ensuring high-quality software delivery. Automated and manually tested applications, including API testing, and produced comprehensive test reports.

Designed and created test cases per project iteration, logging and resolving defects in collaboration with development and business teams. Conducted re-testing and regression testing to ensure IT solutions functioned correctly, while also investigating production exceptions and monitoring live applications.

Participated in all scrum ceremonies, ensuring quality assurance for non-functional areas like data integrity and system fault finding. Managed end-to-end testing across multiple systems and teams, supporting business users during user acceptance testing.

Identified and executed tests, including defect identification, reporting, and analysis. Designed test cases and scenarios, performing manual functional, regression, usability, and component tests.

Collaborated with BAs and developers, executing regression tests for go-live readiness and testing mobile, web, and desktop applications. Designed and wrote test requirements, performing both manual and automation testing.

Interpreted user requirements to translate into functional designs, developing and maintaining web applications and Microsoft SQL Databases. Supported senior developers in compiling test data and performing unit and system testing.

Resolved diverse customer queries related to MTN products, including sim swaps, blacklisting, and network reconnections. Utilized systems such as Smart Wizard, PPS, and MTrax to manage customer interactions and cross-sell products.

Completed a National Diploma in Information Technology with a specialization in Software Development.

Completed a course focused on the fundamentals of Python programming.

Undertook training in WebServices and REST API Testing using SOUPUI, including real-time projects.

Studied the fundamentals of Oracle 11g PL/SQL.

Completed a course on UX Design and User Experience Design for beginners.

Obtained certification as an ISTQB Agile Tester.

Obtained ISTQB certification.

Received certification in Database Administration Fundamentals.

Completed training focused on call center operations and customer service.

Obtained a National Senior Certificate.

Completed a program focused on User Experience Design principles and practices.