MB User

Produced and assembled high-quality voiceovers using ElevenLabs AI voice technology. Edited audio content, integrated background music, and finalized production using professional audio software for podcasts and audiobooks.

Directed end-to-end design and implementation of a high-impact custom eLearning solution tailored for Microsoft PMO stakeholders. Led the strategic design and diagnostic assessment of a comprehensive, multi-faceted onboarding program.

Engineered mobile-first leadership training assets leveraging gamified learning design to reinforce core leadership competencies. Streamlined design operations by formalizing instructional templates and playbooks, boosting team efficiency and consistency.

Engineered mobile-first leadership training assets leveraging gamified learning design to reinforce core leadership competencies. Streamlined design operations by formalizing instructional templates and playbooks, boosting team efficiency and consistency.

Invented and delivered first-of-its-kind training solutions tailored to previously unmet business needs, introducing a modernized approach to organizational capability building. Integrated advanced learning analytics by combining LMS data with Power BI dashboards to track adoption, engagement, and performance trends.

Delivered mission-critical technical training programs across topics such as AI, computer vision, and functional safety. Facilitated hybrid learning events and instructor support, leveraging A/V infrastructure and live analytics dashboards to enhance learner experience.

Spearheaded enterprise LMS migrations across 60+ client portals, improving learning accessibility, UX design, and backend reporting functionality. Designed full-cycle compliance, DEI, and onboarding programs, and produced high-conversion learning scripts for live-action and animated training videos.

Directed dual departments (E-learning & Professional Services), championing internal knowledge transfer, onboarding, and product training initiatives. Led Salesforce CRM learning deployment, including instructional UX documentation and user onboarding campaigns.

Established a new, high-performing team by staffing, setting up standards and templates, and crafting a curriculum design based on proven methodologies for the flagship campus. Implemented a streamlined process for the flagship campus to ensure ongoing success in the delivery of Marine Mechanic Certification programs.

Completed a Master of Arts in English Language & Literature. This advanced degree provided a deep understanding of linguistic structures and literary analysis.