mbarly enhleME
Open to opportunities

mbarly enhle

@mbarlyenhle

Dedicated legal professional with expertise in client services.

South Africa

What I'm looking for

I seek a role that fosters professional growth and values client-centered service.

I am a dedicated legal professional currently in the final year of my Bachelor of Laws (LLB) degree at the University of South Africa. With over four years of experience in client services, I specialize in customer resolution, banking products, and administrative processes. My strong foundation in legal research and effective communication has enabled me to excel in various roles, ensuring client satisfaction and operational efficiency.

In my most recent position as an Administration Officer at Dekra Automotive, I managed eNatis processes and organized vehicle inspections, demonstrating my ability to handle complex administrative tasks. Previously, as a Client Services Consultant at eBucks Rewards, I efficiently resolved customer complaints and cross-sold financial products, achieving a KPI rating of 4.1 out of 5 in 2019. My commitment to excellence is reflected in my consistent punctuality and dedication to providing exceptional service.

Experience

Work history, roles, and key accomplishments

DA
Current

Administration Officer

Dekra Automotive

Jan 2024 - Present (1 year 5 months)

Managed eNatis processes including roadworthy certifications, organized inspections for various vehicle evaluations, and coordinated cash-ups while ensuring compliance with procedural standards.

EF

Client Services Consultant

eBucks Rewards, FNB

Jul 2016 - Sep 2020 (4 years 2 months)

Resolved customer complaints efficiently via email and phone, cross-sold financial products, and provided guidance on the FNB app while ensuring timely escalation of operational issues.

MM

Cashier

Makro Crown Mines

Sep 2015 - Jul 2016 (10 months)

Handled transactions and cash registers accurately while engaging with customers to ensure a positive shopping experience.

Education

Degrees, certifications, and relevant coursework

University of South Africa logoUA

University of South Africa

Bachelor of Laws, Law

2019 -

Currently in the final year of a Bachelor of Laws (LLB) degree, focusing on legal principles and practices.

University of South Africa logoUA

University of South Africa

Higher Certificate in Law, Law

2019 - 2019

Completed a Higher Certificate in Law, providing foundational knowledge in legal studies.

HA

Hoerskool Die Adelaar

Matric

2013 - 2013

Completed Matric, achieving the necessary qualifications for further education.

Tech stack

Software and tools used professionally

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mbarly enhle - Administration Officer - Dekra Automotive | Himalayas