Nonhlanhla Mbaya
@nonhlanhlambaya
I am an innovative individual who prides herself in grasping new concepts with ease and enthusiasm.
What I'm looking for
I am a results-driven customer service professional with a strong background in lead generation and team leadership. With a proven ability to drive efficiency and deliver successful outcomes, I have a solid track record of collaborating within cross-functional teams to achieve exceptional results.
Throughout my career, I have developed a unique blend of skills, including conflict resolution, clear communication, and team leadership. My experience as a Remote Legal Assistant has equipped me with the ability to create efficient workflows and improve team performance. Additionally, my role as a Communication Specialist has given me expertise in brand marketing and lead generation.
I hold a Bachelor of Arts with Law and a Bachelor of Laws (LLB) degree, with a major in Industrial Psychology. I am proficient in English and IsiZulu, and I also hold a 120 TEFL Certificate. I am a dedicated and motivated professional, always looking for opportunities to grow and develop my skills.
Experience
Work history, roles, and key accomplishments
Remote Legal
Redmond Law Firm
Jan 2023 - Present (2 years 7 months)
Created a discovery team, resulting in efficient workflows and increased settlement agreements
Communication
Platinum Life
Apr 2018 - Jul 2022 (4 years 3 months)
Assisted project managers in implementing new systems by testing and evaluating new projects
Education
Degrees, certifications, and relevant coursework
University of Pretoria
Bachelor of Laws (LLB), Law
2017 - 2017
North-West University
Bachelor of Arts with Law, Industrial Psychology
2013 - 2017
Majored in Industrial Psychology
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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