Tebo Shale
@teboshale
Detail-oriented legal professional with a passion for client care.
South AfricaWhat I'm looking for
I am a highly adaptable and detail-oriented legal and client care professional with over three years of experience in managing legal documentation, client relationships, and administrative operations. My expertise lies in handling complex tasks under pressure while ensuring compliance and driving high standards in service delivery. I pride myself on being a strong communicator, passionate about precision, structure, and enhancing the client experience.
Currently, I serve as a Client Care Manager at Santam Insurance Holdings, where I act as the key contact for client escalations and policy disputes. My role involves managing sensitive information, ensuring legal compliance, and assisting with claims processes. Previously, I worked as a Candidate Attorney at Abrahams & Gross Attorneys Inc., where I drafted legal documents, appeared in court, and managed documentation for property and estate administration. I am now seeking a remote opportunity to apply my legal and administrative acumen in property management support.
Experience
Work history, roles, and key accomplishments
Client Care Manager
Santam Insurance Holdings
Jan 2024 - Present (1 year 6 months)
Acted as key contact for client escalations and policy disputes, handling complex case files and coordinating between departments. Ensured legal and procedural compliance in insurance-related matters, managing sensitive information and maintaining detailed documentation.
Candidate Attorney
Abrahams & Gross Attorneys Inc.
Jan 2022 - Jan 2024 (2 years)
Drafted legal documents and appeared in various courts, including High Court, Labour Court, and Magistrate’s Court. Assisted with conveyancing processes, such as bond registration and lease transfer work, while maintaining accurate client files and legal schedules.
Independent Tutor
Independent Tutor
Jan 2021 - Jan 2021 (0 months)
Tutored LLB students in administrative law, contracts, and compliance, adapting content delivery to meet unique student learning needs. Provided comprehensive support to enhance understanding of complex legal concepts.
Promotions & Administrative Support
Various
Jan 2016 - Jan 2021 (5 years)
Developed strong client communication and coordination skills through diverse public-facing roles. Built confidence in managing internal schedules and external interactions effectively.
Education
Degrees, certifications, and relevant coursework
Shaw Academy
Certificate, Stock / Shares
Completed a course on stocks and shares. Acquired knowledge in financial markets.
Eunice High School
Graduate, General Studies
Graduated from Eunice High School. Completed secondary education.
Kumon
Certificate, Mathematics
Obtained a Mathematics Certificate from Kumon. Developed strong mathematical skills.
Stellenbosch University
LLB Law Degree, Law
Studied law at Stellenbosch University. Gained knowledge in various legal fields.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Job categories
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