Leigh Mettler
@leighmettler
Highly driven legal professional with international client experience.
South AfricaWhat I'm looking for
I am a highly driven legal professional with a strong background in managing legal service delivery and fostering client relationships. My experience spans various roles, where I have successfully facilitated collaboration between legal and business teams, ensuring alignment with strategic goals and maintaining high service standards. I am committed to driving continuous improvement and delivering exceptional legal service outcomes.
In my current role as a Legal Service Delivery Analyst at Lawyers on Demand, I serve as the primary client contact, manage escalations, and communicate effectively with stakeholders. My focus on process optimization and client satisfaction has enabled me to streamline operations and mitigate risks, contributing to the success of both legal teams and clients. I am passionate about leveraging my expertise to enhance service delivery and support organizational goals.
Experience
Work history, roles, and key accomplishments
Legal Service Delivery Analyst
Lawyers on Demand
Jan 2023 - Present (2 years 5 months)
As a Legal Service Delivery Analyst, I manage client relationships, oversee project execution, and ensure high service standards. I facilitate collaboration between legal and business teams while focusing on process optimization and client satisfaction.
Junior Legal Associate
Cognia
Jan 2022 - Jan 2023 (1 year)
In my role as a Junior Legal Associate, I assisted in e-discovery processes, including data collection and document review, ensuring compliance with legal standards and collaborating with legal teams for effective case management.
Legal Assistant
Exigent Limited
Jan 2021 - Jan 2022 (1 year)
As a Legal Assistant, I provided administrative support, managed legal documents, and ensured compliance with legal guidelines. I streamlined workflow processes and prepared legal documents for review.
Education
Degrees, certifications, and relevant coursework
UCUniversity of the Western Cape
Bachelor of Laws (LLB), Law
2016 - 2020
Activities and societies: Member of the University’s Top Achievers Programme, Member of the University’s Street Law Volunteer Programme.
Completed a Bachelor of Laws (LLB) degree, focusing on various aspects of law and legal principles, preparing for a career in the legal field.
De Kuilen High School
National Senior Certificate, General Education
2010 - 2015
Completed the National Senior Certificate Grade 12, providing a foundation for further education and professional development.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Job categories
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