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Led marketing strategies and campaigns to enhance brand visibility and drive sales growth. Managed a team to execute digital marketing initiatives and analyze market trends.

Managed guest check-ins and reservations, ensuring a smooth and welcoming experience for all visitors. Handled customer inquiries and provided information about hotel services.

Provided exceptional front desk service, managing guest check-ins and check-outs while addressing any concerns. Maintained a high standard of customer relations.

Conducted night audits and managed reception duties, ensuring accurate financial reporting and guest satisfaction during overnight hours.

Assisted in guest relations and reception tasks, gaining hands-on experience in hospitality operations and customer service.

Supported food and beverage control processes, learning about inventory management and service quality in a luxury hotel environment.

Gained experience in reception duties, assisting with guest check-ins and providing information about hotel amenities.

Assisted in restaurant operations, learning about service standards and customer engagement in a hospitality setting.

Completed a Diploma in Hotel Management, focusing on various aspects of hospitality management, including guest relations, reception, and operational management.

Achieved a Scientific Baccalaureate, which provided a strong foundation in scientific principles and critical thinking skills.