mbabazi Hellen Karangwa
@mbabazihellenkarangw
Compassionate professional with experience in customer service and healthcare.
United StatesWhat I'm looking for
I am a compassionate and reliable professional with a strong background in customer service, healthcare settings, and marketing. My experience as a Medical Equipment Contractor at Agiliti has honed my ability to coordinate the delivery and return of medical equipment, ensuring compliance and functionality while maintaining clear communication with healthcare providers. I take pride in my attention to detail and commitment to excellence in every task.
In addition to my healthcare experience, I have worked as a Brand Ambassador for various small businesses, where I promoted products through social media and in-person events. This role allowed me to enhance customer engagement and provide valuable feedback to businesses on consumer responses. My time as a Camp Counselor and Sunday School Teacher further developed my interpersonal skills, as I led educational activities for children and provided mentorship, ensuring a safe and engaging environment.
Experience
Work history, roles, and key accomplishments
Brand Ambassador
Various Small Businesses
Jan 2020 - Present (5 years 5 months)
Promoted local business products through social media and in-person events, increasing customer engagement through product demos and personalized messaging. Provided feedback to businesses on consumer responses and product reception, and helped design basic marketing content including flyers and Instagram posts.
Medical Equipment Contractor
Agiliti
Jan 2022 - Jan 2024 (2 years)
Coordinated the delivery and return of medical equipment to hospitals and clinics, ensuring equipment was sanitized, functional, and met compliance standards. Maintained clear communication with healthcare providers for timely service and tracked inventory, reporting discrepancies to supervisors.
Camp Counselor & Sunday School Teacher
Local Church & Summer Camps
Jan 2017 - Jan 2022 (5 years)
Led educational and recreational activities for children ages 5–13, teaching Sunday School lessons incorporating interactive and creative methods. Managed groups of children to ensure safety, engagement, and fun, and provided emotional support and mentorship to children and teens.
Education
Degrees, certifications, and relevant coursework
Bluegrass Community and Technical College
Associate of Arts, Business Administration
Graduated with an Associate of Arts in Business Administration. Acquired foundational knowledge in business principles and administration.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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