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Mayur Gite

@mayurgite

CBAP® & CSPO® | Lead BA & Product Owner | Payments · EdTech · Telcom · AI Automation · Saas · ERP · CRM · Software · Data | 12+ Years IT Experience.

India

Message

What I'm looking for

I’m looking for a product-owner role where I can lead end-to-end requirements, agile delivery, and data-driven roadmaps for payments/fintech—or AI-enabled platforms—while partnering closely with engineering and stakeholders.

I'm a CBAP®- and CSPO®-certified Lead Business Analyst and Product Owner with 5+ years of experience across Financial Services, Payments, EdTech, Telecom, CRM/ERP, and AI-driven platforms, Software Development and 12+ years of overal experience in IT industry.

I specialize in end-to-end product discovery, requirements engineering, and delivery execution across complex, multi-stakeholder environments. My core expertise spans:

- Business Analysis & Requirements: BRD, FRD, PRD, user stories, use cases, process flows, gap analysis, and stakeholder elicitation

- Product Ownership: Backlog grooming, sprint planning, roadmap alignment, acceptance criteria, and cross-functional delivery

- Payments & Fintech: eNACH/NACH mandate management, payment gateway orchestration (Razorpay, CCAvenue, Billdesk), reconciliation engines, debit failure handling, and multi-gateway integration

- Data & Reporting: Revenue reconciliation, MIS dashboards, SQL-driven data analysis, and Excel-based validation frameworks

- AI & Automation: n8n workflow automation, AI-assisted requirement generation, process intelligence, and Agile tooling (Jira, Confluence)

- Domains: Financial Services, Payments, EdTech, Telecom, SaaS, CRM/ERP.

Notable deliverables include leading the PaymentPro CRM platform build (replacing Salesforce), designing eNACH auto-debit infrastructure integrated with LotusPay/NPCI, and architecting learner payment journeys across multi-program EdTech platforms.

I hold an MBA and am certified in CBAP® (IIBA) and CSPO® (Scrum Alliance). I'm currently open to Lead BA, Senior BA, Product Owner, and Product Manager roles — preferring remote/WFH with openness to hybrid in Mumbai, Pune, or Thane.

Experience

Work history, roles, and key accomplishments

Current

Business Analyst & PO

Current

TimesPro

Dec 2023 - Present (2 years 6 months)

Led Product Ownership and business analysis for PaymentPro CRM, replacing Salesforce and cutting licensing costs by 80% while improving reporting accuracy by 50% over a 6-month transformation. Integrated payment gateways with orchestration and reconciliation, reducing transaction failures by 25% and improving collections by 60% while cutting payment drop-offs by 35%.

Product Ownership Payment Integration Payment Orchestration ENACH Auto Debit Data Modeling Agile Delivery

Senior Business Analyst & PO

LearningMate Solutions Pvt. Ltd.

Feb 2022 - Nov 2023 (1 year 9 months)

Owned enterprise EdTech/LCMS product delivery, defining OKR-aligned roadmaps and managing end-to-end backlog from requirements to UAT sign-off. Improved delivery predictability by 25%, reduced scope creep by 30%, increased learner/educator adoption by 20% via 10+ UI/UX improvements, and delivered zero critical defects across release milestones.

Product Ownership Agile Scrum Backlog Management UAT Management Data Modeling Stakeholder Management

Business Analyst (Contract)

IBM India Pvt. Ltd.

Aug 2021 - Jan 2022 (5 months)

Elicited and validated enterprise telecom service requirements with SMEs and AT&T stakeholders, producing BRDs/SRS/FRDs and use cases with full traceability using IBM Rational tools. Facilitated JAD sessions for solution design and led end-to-end UAT activities, managing test cases, execution, and defect lifecycles to meet client specifications.

Telecom Business Analysis Elicit Requirements JAD Facilitation Data Modeling UAT Management Stakeholder Management

Founder & Technology Consultant

Inux Technology Solutions

Apr 2013 - Jul 2021 (8 years 3 months)

Founded and led Inux Technology Solutions, delivering web, mobile, ERP, eCommerce, LMS, and CRM solutions across EdTech and enterprise clients. Managed client requirements, multidisciplinary delivery teams, QA/testing, and post-launch support using Java/.NET, PHP/CodeIgniter, and eCommerce platforms like OpenCart, Magento, and WooCommerce.