At Indus Net Technologies, I own enhancement backlogs and feature releases for an enterprise payment SaaS platform serving North American clients. I take requirements from discovery through Jira epics, user stories, acceptance criteria, UAT, and production release.
I use journey mapping, workflow walkthroughs, and edge-case analysis to validate solutions before engineering begins. I also conduct API testing in Postman and catch issues such as retry and duplicate-request failures before release.
Across insurance, telecom, retail, and field-workforce products, I've translated stakeholder needs into functional designs, API specifications, process flows, and client-ready deliverables. I work directly with clients on discovery, demos, training, sign-off, and ongoing delivery.
Earlier, I coordinated developers, UI/UX designers, and QA teams at BinaryFolks, and built my foundation in requirements and stakeholder communication at QB Advisory. I'm a CSPO and CSM certified product and business analysis professional focused on predictable, usable releases.
