Amishi Dave
@amishidave
Result-oriented Business Analyst with 9 years of experience.
What I'm looking for
As a seasoned Business Analyst and Certified SAFe 6 Agilist, Certified Professional-Agile Project and Delivery Management, Advanced-Certified Scrum Product Owner, Certified Scrum Master, I bring 9 years of experience in identifying and implementing process improvements, resulting in significant cost savings and increased customer satisfaction. With a proven track record in managing projects to implement new systems and requirements, I excel in cross-functional collaboration, stakeholder communication, and project delivery.
My expertise spans payments industry, project management, and business analysis, with a strong understanding of SEPA, ISO 20022, and SWIFT payments. I am well-versed in Agile methodology, Scrum framework, and product ownership, with a passion for driving process improvements and delivering initiatives.
With a strong educational background in MBA-IT Business Management and BSc. (I.T.), I hold multiple certifications in Agile project management, Scrum product ownership, and Scrum mastery. I am a results-driven professional with a strong analytical and problem-solving skillset, excellent communication skills, and a proven ability to work with multi-dimensional teams across geographies.
Experience
Work history, roles, and key accomplishments
Product Owner / IT BA
Citibank (Citigroup Inc.)
Dec 2022 - Present (2 years 5 months)
Currently serving as a Product Owner and IT Business Analyst, focusing on defining delivery roadmaps and managing backlog priorities using Agile methodologies. Responsible for sprint planning, backlog refinement, and enhancing user experience through effective project management.
Business Systems Analyst
Fiserv India Pvt. Ltd.
Mar 2021 - Jul 2022 (1 year 4 months)
Worked as a Business Systems Analyst, focusing on payment processing systems and utilizing SQL for data analysis. Collaborated with cross-functional teams to gather and document business requirements for various projects.
Payments Business Analyst
Capgemini Technology Services India Ltd.
Apr 2019 - Mar 2021 (1 year 11 months)
Served as a Payments Business Analyst, responsible for analyzing payment messages and implementing process improvements. Conducted gap analysis and developed flowcharts to enhance operational efficiency.
Test Engineer
BNP Paribas India Solutions Pvt. Ltd.
Jan 2017 - Jun 2017 (5 months)
Worked as a Test Engineer, involved in the testing phases of project development. Coordinated with teams to ensure quality assurance and successful roll-out of software solutions.
Process Associate
Tata Consultancy Services
Aug 2014 - Jan 2017 (2 years 5 months)
Employed as a Process Associate, focusing on operational processes and client interactions. Assisted in improving process efficiency and reducing manual touchpoints.
Education
Degrees, certifications, and relevant coursework
Symbiosis International University
Masters of Business Administration, Information Technology & Business Management
2017 - 2019
University of Mumbai
Bachelor of Science, Information Technology
2011 - 2014
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
Skills
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