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Maya User

@mayauser10

Marketing and communications coordinator at Essential Kitchen who ran campaigns across social, email, Shopify, and events.

Canada
Message

At Essential Kitchen, I planned marketing across social media, Mailchimp newsletters, and the Shopify website, using a content calendar to keep launches and promotions on schedule. I wrote customer-facing content and created campaign graphics and short-form videos with Canva and CapCut.

At CakesByNelia, I set up and run the social media account, plan posts for local customers, and answer customer inquiries. For my CakeCraft Studio capstone, I led a team of five designing a marketplace, creating its UX/UI in Figma, and building React features with Stripe payments and Cloudinary image uploads.

Experience

Work history, roles, and key accomplishments

CA
Current

Social Media & Customer Communications

CakesByNelia

Jan 2025 - Present (1 year 9 months)

Set up and run the business's social media account, planning and posting content to reach local customers. Answer customer messages and inquiries and schedule order pickup times, keeping details organized.

Education

Degrees, certifications, and relevant coursework

St. Lawrence College logoSC

St. Lawrence College

Ontario College Diploma, Computer Programming

Pursuing an Ontario College Diploma in Computer Programming, with expected completion in April 2026.

Coursera logoCO

Coursera

Professional Certificate, UX Design

Completed the Google UX Design Professional Certificate, with expected completion in July 2026.

Tech stack

Software and tools used professionally

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