Open to opportunities

Mayar Ali

@mayarali

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Experienced medical case management and sales leader in healthcare.

Lebanon

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What I'm looking for

I seek a patient-centric healthcare role where I can combine case management, provider contracting, and data-driven cost optimization within a collaborative, improvement-focused team.

I am an experienced case management and sales professional with a background in veterinary medicine and extensive experience in medical insurance and pharmaceuticals. I have led provider support and contracting activities, managed patient-facing operations, and collaborated with special investigation units to optimize outcomes.

In my recent role I focused on cost management, data-driven negotiation of rates, and implementation of value-based healthcare initiatives while ensuring a high-quality patient experience through oversight of customer service booths and multidisciplinary coordination.

Previously I managed pharmacy operations, hiring and training staff, driving sales performance, and provided direct pharmaceutical care and customer service—demonstrating strengths in leadership, communication, project management, and fraud investigation.

Experience

Work history, roles, and key accomplishments

Current

Medical Case Management Coordinator

Current

Al-Ahly Medical Company - AMC

Jan 2024 - Present (2 years)

Collaborate with providers to optimize care costs and patient experience through data-driven rate negotiation, value-based initiatives, and management of AMC patient service booths; partner with Special Investigation Unit on fraud and case investigations.

Case Management Cost Management Data Analysis Negotiation Patient Experience Fraud Investigation Stakeholder Management

Provider Support & Contracting Specialist

Al-Ahly Medical Company - AMC

Sep 2022 - Dec 2023 (1 year 3 months)

Reduced care costs while maintaining quality by coordinating services, evaluating treatment plans, and managing multidisciplinary responses; maintained case management reports and coordinated with physicians and insurers.

Care Coordination Case Reporting Clinical Assessment Process Improvement

Branch Manager

Ezz Eldēen Pharmacy

Mar 2019 - Sep 2022 (3 years 6 months)

Managed pharmacy operations, hiring and training staff, ensured regulatory compliance and inventory control, and led sales teams to meet targets through process improvements and performance management.

Pharmacy Operations Team Leadership Staff Training Regulatory Compliance Inventory Management Sales & Management Performance Monitoring Customer Service

Pharmacist Health Care Advisor

Ezz Eldēen Pharmacy

Sep 2016 - Mar 2019 (2 years 6 months)

Dispensed medications, provided drug therapy monitoring and pharmaceutical counseling to customers and healthcare professionals to ensure safe and effective medication use.

Patient Education