Hannah Hannah Yahia Mohamed Mohamed Osman Salem

Conducting complex clinical assessments and managing member calls, inquiries, and complaints. Won CX award for a process change idea in chemotherapy maintenance for cancer patients.

Responded to complex pre-authorizations, handled calls, resolved complaints, and maintained knowledge of Bupa products and policies. Supported clinical referrals and handled medical decisions independently.

Managed member complaints, assisted new team members, and provided advice to members. Handled complex claims queries and escalations.

Undertook clinical training in a hospital environment, gaining exposure to clinical pharmacist responsibilities. Deepened skills in medication management and patient interaction.

Completed hands-on clinical training in a hospital setting, gaining practical experience in the role of a clinical pharmacist. Enhanced understanding of medication management and patient counseling.

Undertook clinical training in a hospital environment, gaining exposure to clinical pharmacist responsibilities. Deepened skills in medication management and patient interaction.

Pursuing a Master's in Public Health online.

Grade: 3.58 (A+)

Graduated with a Bachelor's Degree in Pharmaceutical Sciences with a GPA of 3.58 (A+). Conducted pharmacology research on the chemomodulatory effects of betanin on palbociclib cytotoxicity.