Mayank Diwakar
@mayankdiwakar
I monitor banking transactions, investigate unusual activity, and improve accurate, compliant operations.
IndiaWhat I'm looking for
At NatWest Group, I monitor customer accounts for suspicious or unusual activity, supporting fraud prevention and risk mitigation processes.
I've handled high-volume banking operations through data entry, verification, reporting, record updates, and documentation. I coordinate with internal teams to resolve operational and service-related issues while maintaining compliance with internal procedures.
My work has earned me Star Performer of the Week recognition three times and Star Performer of the Month for consistent operational performance.
I also build data-focused projects, including a Power BI sales analytics dashboard and a SQL employee management database. With an MCA and certifications in Power BI, MySQL, Data Science, and technical support, I bring analytical capability to payments and operations work.
Experience
Work history, roles, and key accomplishments
Monitor customer accounts to identify suspicious or unusual activity and support fraud prevention procedures. Maintain and update customer records in internal operational systems ensuring data accuracy.
Education
Degrees, certifications, and relevant coursework
Chandigarh University
Master of Computer Applications, Computer Applications
Grade: CGPA: 8.20
Pursued a Master of Computer Applications degree, achieving a CGPA of 8.20.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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