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aman Singh

@amansingh47

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Customer Service & Operations Analyst at NatWest Group handling 80–90 KYC cases daily with 99.5% review accuracy.

India

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At NatWest Group, I review 80–90 KYC and Customer Due Diligence cases daily, achieving 99.5% review accuracy while maintaining zero compliance breaches. I investigate AML typologies, analyze transaction patterns, and escalate suspicious activity in line with control frameworks.

I also validate onboarding and account-opening documents, resolve KYC data discrepancies, and process bereavement cases. At FINAGG TECHNOLOGIES, I evaluated SME onboarding applications using GST filings, CIBIL reports, and financial balance sheets before escalating qualified cases to credit and underwriting.

Experience

Work history, roles, and key accomplishments

Current

Customer Service & Operations Analyst

Current

NatWest Group

Dec 2025 - Present (10 months)

Executed KYC and Customer Due Diligence (CDD) reviews for 80–90 high-volume customer cases daily, achieving a 99.5% review accuracy rate with zero compliance breaches. Investigated AML typologies, analyzed transaction data, and resolved discrepancies to maintain audit readiness.

KYC AML CDD Customer Onboarding Transaction analysis Discrepancy resolution Bereavement Operations Mainframe Robotic Process Automation Excel

Management Trainee

Finagg Technologies

Feb 2025 - Apr 2025 (2 months)

Evaluated 6–7 SME onboarding applications daily using GST filings, CIBIL reports, and financial balance sheets. Conducted initial risk and credit due diligence before escalating qualified cases to the credit and underwriting team.

SME Onboarding GST Verification CIBIL Credit Risk Analysis Due Diligence Documentation Verification

Catalog Intern

Amber

Sep 2023 - May 2024 (8 months)

Managed 8 active property listings, optimizing pricing strategies, property descriptions, and visual content. Coordinated with internal operations and external vendors to reconcile data inconsistencies and maintain live listing accuracy.

listing management Pricing Strategy Data Reconciliation Platform Audits Vendor coordination

Management Trainee

DS Shukla & Associates

Sep 2022 - Oct 2022 (1 month)

Audited financial records, balance sheets, and liabilities using primary source documents to ensure regulatory and tax compliance. Assisted senior associates in statutory audit preparation, GST returns, and corporate financial reporting.

Financial Auditing Balance Sheet Analysis GST Returns Statutory Audits Documentation Excel