Open to opportunities

MAXWELL TUGLO

@maxwelltuglo

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Salesforce MVP consultant who simplifies complex systems and coaches teams to certification-ready success.

Ghana

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What I'm looking for

I’m looking to grow as a Salesforce consultant who teaches and mentors while delivering practical solutions—automation, reporting, and user enablement. I want a team that values learner outcomes, clear communication, and values-based leadership.

I’m a Salesforce MVP with 4+ years of hands-on experience delivering Salesforce solutions, teaching large cohorts, and mentoring new talent. I’m known for simplifying complex Salesforce concepts and running learner-centered instruction that drives strong certification and job-placement outcomes.

As a Salesforce Program Instructor with ALX Africa, I deliver weekly virtual Salesforce training to 2,500+ learners, providing real-time coaching, Q&A support, and hands-on demos—helping increase learner engagement by 30% and enabling 75% of cohorts to achieve core milestones. I also lead end-to-end Salesforce implementations at TrailConsult Inc., including solution design, automation, deployments, and change management—reducing manual workloads by 40% and boosting client satisfaction by 25%.

Beyond delivery, I build scalable data and automation foundations, including an internship where I created 20+ custom objects and eliminated 15+ manual processes (saving 450+ hours annually). I balance technical execution with leadership coaching, Maxwell DISC training, and ongoing volunteer mentorship—guiding learners through Trailhead modules, certification prep, portfolio reviews, and interview readiness.

Experience

Work history, roles, and key accomplishments

Current

Training & Skills Development Lead

Current

Africa Ohana

Mar 2025 - Present (1 year 5 months)

Led Salesforce training and digital skills development initiatives for community members. Designed and facilitated employability-focused sessions to support technology upskilling.

Salesforce Training Digital Skilling Employability Training Training Facilitation

Current

Salesforce Program Instructor

Current

ALX Africa

Jun 2024 - Present (2 years 2 months)

Delivered weekly virtual Salesforce training to 2,500+ learners across Admin and Fundamentals programs, providing real-time coaching, Q&A support, and hands-on demos. Collaborated on curriculum improvements and supported learner milestone and certification progress.

Salesforce Administration Curriculum Design Coaching Q&A Support Troubleshooting Learner Engagement

Current

Co-Organizer

Current

West Africa Dreamin

May 2024 - Present (2 years 3 months)

Co-organized a regional Salesforce community conference, supporting event planning, community engagement, and speaker coordination. Contributed to strengthening the Salesforce ecosystem across West Africa.

Event Planning Community Engagement Speaker Coordination Salesforce Support

Current

Volunteer Salesforce Mentor

Current

Supermums

Jan 2023 - Present (3 years 7 months)

Provided 1:1 mentorship to career changers transitioning into Salesforce roles. Guided learners through Trailhead modules and hands-on tasks, supported certification preparation, and reviewed portfolios and interview readiness.

Mentorship Portfolio Review Interview Coaching

Lead Salesforce Consultant

TrailConsult Inc

Nov 2024 - Oct 2025 (11 months)

Led end-to-end Salesforce implementations, including solution design, automation, and deployments. Facilitated user training and change management, reducing manual workloads and improving client satisfaction.

Salesforce Implementation Solution Design Salesforce Automation Deployment Workshop Facilitation Change Management

Program Coordinator

Askiya (formerly The Interior)

May 2023 - May 2024 (1 year)

Managed onboarding and training programs for remote learners, reducing onboarding time and improving user acceptance through ongoing training delivery. Enhanced dashboards to improve reporting visibility and learner progress tracking.

Program Coordination Remote Learner Onboarding Training Delivery Dashboarding Reporting

Virtual Assistant

Volta Residences

Apr 2022 - Dec 2023 (1 year 8 months)

Managed a manager’s calendar and email, prepared staff rotas, and assisted with monthly sales reporting. Supported routine administrative operations for staff and reporting needs.

Calendar Management Email Management Scheduling Sales Reporting Administrative Support

Salesforce Administrator (Intern)

Askiya

Feb 2023 - May 2023 (3 months)

Built 20+ custom objects and implemented automation that eliminated 15+ manual processes. Supported data import/export and generated reports and dashboards for stakeholders.

Salesforce Administration Custom Objects Process Automation Data Imports Reports And Dashboards Data Management

Administrative / Finance Officer

Agape Academy International

Oct 2020 - Feb 2023 (2 years 4 months)

Prepared financial statements and auditing reports and managed financial remittances. Provided procurement advisory and offered technical support for office systems.

Financial Statements Audit Reporting Remittances Procurement Advisory Financial administration

Personal Assistant / Assistant Admin

Agape Academy International

Sep 2018 - Oct 2020 (2 years 1 month)

Managed filing systems, supported auditing of accounts, and maintained student databases. Coordinated executive deadlines, communications, and school event support.

Records Management Administrative Support Audit Support Supports De Communication Event Support